Tag: resolution

  • Communication With Customers

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    Brad Heidemann
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    “Our business is about people. It’s about relationships andtrust. It’s about simple acts of kindness.” — Blake Nordstrom Hi Everyone, Customer Service means a lot of things to a lot of people. We all know good and bad customer service when we experience it. As a leader at Nordstrom, I spent a lot of time…

  • Responsibility and Resolution

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    by

    Brad Heidemann
    in ,

    Dear Team, Thank you for a good week, everyone. We are making significant progress on several fronts. We need to focus on making our deadlines and taking good care of clients as our top priority. It’s been a year of difficult challenges and we had some big wins. Let’s focus on finishing the year strong…