Tag: personal growth

  • A Matter of Perspective

    “Life cannot be calculated. That’s the big mistake our civilization made. We never accepted that randomness is not a mistake in the equation – it is part of the equation.”  – Jeanette Winterson   Hi Everyone,  I write these letters every week and sometimes they are easy to write and other times I’m confounded. It’s not…

  • Staying calm and taking care of yourself

    “Life is 10 percent what you experience and 90 percent how you respond to it.”   – Dorothy M. Neddermeyer  Hi Everyone,   I wanted to follow up on my letter from last week. I ran into Tom and his wife Cori a couple of days ago and found out he closed two more remodeling contracts! Wow, I guess…

  • The Power of a Smile

    “Every time you smile at someone, it is an action of love, a gift to that person, a beautiful thing.” – Mother Teresa  The Power of a Smile… Have you ever noticed that a smile from someone can just make your day?  When I was a phone operator at Nordstrom (I’ve had almost every job at Nordstrom), we…

  • The Power of a Smile…

    Have you ever noticed that a smile from someone can just make your day? When I was a phone operator at Nordstrom (I’ve had almost every job at Nordstrom), we used to talk about having a smile in your voice when you answered the phone. Have you ever noticed how much more approachable a friendly voice is rather…

  • Be Like Mike

    “When you’re screwing up and nobody says anything to you anymore, that means they’ve given up on you.” ― Randy Pausch (The Last Lecture)  In loving memory of someone who made me try harder…  We continue to enjoy good fortune in the marketplace. As I wrote yesterday, happy clients and perfect quality work create a virtuous cycle…

  • Be Like Mike

    “When you’re screwing up and nobody says anything to you anymore, that means they’ve given up on you.”  ― Randy Pausch (The Last Lecture)  In loving memory of someone who made me try harder…  We continue to enjoy good fortune in the marketplace. As I wrote yesterday, happy clients and perfect quality work create a virtuous…

  • Help, I need somebody!

    “Help, I need somebody!”   There are lots of books about holding people accountable, oftentimes these books focus on the clarity of the responsibilities, measurement, or structuring conversations that cut through the excuses. Yes, these are all important things to focus on. What I don’t like about many of these books is that accountability is more…

  • Beware of the Ides of March

    “As we live, we can learn”  – Ruth Bader Ginsburg   Happy Birthday, RBG!  “Beware of the ides of March”  I am sure many of you remember this phrase from Shakespeare’s play, Julius Ceasar. First whispered by the Soothsayer, then falling into the dialogue between Brutus and Ceasar, finally, Ceasar dismisses the Soothsay as a dreamer and…

  • Beware of the Ides of March

    I am sure many of you remember this phrase from Shakespeare’s play, Julius Ceasar. First whispered by the Soothsayer, then falling into the dialogue between Brutus and Ceasar, finally, Ceasar dismisses the Soothsay as a dreamer and ignores the concern. In a moment of great foreshadowing by Shakespeare, the audience is warned of Ceasars’ peril.  Today…

  • What is the big experience that has driven your life?

    Hi Everyone,  Normally, on a day like today I’d write about football and share some quotes from Vince Lombardi in advance of the super bowl, however; today I want to talk about something different.   What is the big experience that has driven your life?   Each of us has a series of experiences, things that have happened…