Tag: Life lessons
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Process and Procedure Is No Substitute for a Great Relationship
I thought I’d share with you some of the pictures from my holiday in Washington state this week. Like most Americans, it’s a working vacation but none the less it’s been an enjoyable and thoughtful time. I have a sense of renewal and focused determination coming back from holiday. One of the best things about…
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The Experience Economy: Part 1
I have long contended that history goes in reverse—that is, time goes backward, not forward. If you want to know what is happening today—or, more importantly, if you want to know why it is happening, you have to look at yesterday and the day before that and so on to truly understand how we got…
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The Experience Economy: Part 1
I have long contended that history goes in reverse—that is, time goes backward, not forward. If you want to know what is happening today—or, more importantly, if you want to know why it is happening, you have to look at yesterday and the day before that and so on to truly understand how we got…
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Reflection and Gratitude
One of the nice things about the US Thanksgiving Holiday is that it provides a moment of pause to be thankful. There are many studies that demonstrate that taking a moment every day to remind yourself of the things that you are grateful for contributes significantly to an overall sense of wellbeing and happiness. While…
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Tahzoo Commitment
As a follow up to my commentary last week, I’d like to continue my discussion about commitment. As the company grows and changes we need to be committed to our values and to what has gotten us here. I realize for many of you who are part of the Hinttech organization joining Tahzoo, you may…
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On Commitment
Commitment is a powerful word. I have been reflecting on that word a bit recently. When I started Tahzoo I had a dream that we could build a company that would change the way that companies engage with their customers. I have been and will be committed to that dream until we have accomplished our…