Tag: leadership
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Coming to the End of a Great Year
“I hope that in this year to come, you make mistakes. Because if you are making mistakes, then you are making new things, trying new things, learning, living, pushing yourself, changing yourself, changing your world. You’re doing things you’ve never done before, and more importantly, you’re doing something.” – Neil Gaiman Dear Tahzoo Family, As we approach the end of this…
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Contributing to Our Success
“Your actions speak so loud, I can hardly hear what you’re saying.” – Dr. Don Williams In a healthy company, everyone knows how they contribute to the mission and success of the company. I had many different jobs while I worked at Nordstrom at one point in time I was a phone switchboard operator, I managed all…
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Smart and Happy People: Knowing How You Contribute to the Mission of the Company
“None of us is as smart as all of us.” – Ken Blanchard With the continuous Innovation, Measurement, and the Orchestration and the consistency that follows, this provides each of you the time to continuously investigate the way of working, finding “The Best Way”. When you spend your time exploring the possibilities for improvement, you will…
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Adding Value
We are in the business of change. More specifically, we are agents of change. Change requires a reframing of someone’s perspective; and as leaders, we provide the guidance to help others achieve their goals. I’ve been successful in sales because of my ability to diagnose business issues. Paired with my skills as a technical and…
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Greatness
“The starting place for your greatness is desire. The desire to succeed, to serve others, to keep on going no matter what.” – Assegid Habtewold Greatness I witnessed greatness today. Wow – it was fun to watch. It’s easy to think that greatness is an event, but it’s not. That moment, when you see it when you…
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Leadership & Rolling Up Your Sleeves
“Everyone thinks of changing the world, but no one thinks of changing themselves.” – Leo Tolstoy Leadership is not about identifying issues, it’s about resolving them. It’s so unfortunate that “management” as a career path to leadership creates so many bad habits. As a “manager” you need to identify work and divide it across your team. As…
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Tahzoo’s Customer Experience
I was listening to an old interview with Steve Jobs today, he was discussing the process of product development and how he’s learned over the years to start with the customer experience in mind rather than the technology. I was again struck by his passion to deliver a phenomenal experience to his customers. I have…
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Always Growing
“Nothing great was ever achieved without enthusiasm.” – Ralph Waldo Emerson It’s been an interesting week for me, I was actually in DC for the entire week and I did not have to get on an airplane even once… The first time that’s happened since before the holidays! Earlier today, I received a wonderful email from a few…
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Caring for Employees
When I share this value with others, I am often asked: “What does that mean?” The sentiment behind this ideal is a reflection of my work history, as I’ve been fortunate enough to work for a series of leaders who not only cared about my performance, but also took an active role in helping me…
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Is it February already?
Team Tahzoo, Wow- is it February already? With six more weeks of winter, thank you Punxsutawney Phil, I left a very cold DC area for Seattle on Monday. It was wonderful to catch up with folks there. I had an awesome brief on our innovation roadmap. The work the team is doing – Kevin Botterbusch,…