Skip to content

Let's Go Be Great!

  • Personal Reflections
  • Inspiring Ideas
  • Professional Growth

Let's Go Be Great!

Brad Heidemann, CEO, Tahzoo

Tag: customer journey

Customer Journey Mapping Comes Into Greater Focus

June 9, 2015 by Brad Heidemann

Thanks to Tom Hoffman for this thoughtful discussion; see Tahzoo CEO Brad Heidemann’s thoughts below, and read more on the 1to1 Media blog. When companies first began attempts to map the customer journey, it often involved a rudimentary arrangement of Post-it notes or other unsophisticated steps to chart the customer’s end-to-end path to purchase or …

Continue Reading

business development business planning cinematic design clients communication consulting Contextualization core values covid-19 culture customer experience Data decision making digital evolution digital landscape Digital Revolution digital transformation election Employee goals goal setting hiring holiday Industry Trends in the news jobs leadership learning Life lessons mentor office environment operations Performance Metric Personal Aspirations personal growth personalization quarantine Reflection relationships satisfaction social distancing software staffing User Experience vision

    © 2022 Let's Go Be Great! | WordPress Theme by Superbthemes