Tag: communication

  • The Johnny Tsunami of Tahzoo

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    by

    Brad Heidemann
    in

    “Treat objections as requests for further information.” – Brian Tracy  I had to get the windows in my home cleaned yesterday. There was a nice young gentleman who came over, he was polite and quiet. He proceeded to clean all of the windows inside and out over the course of a few hours. My house…

  • The Johnny Tsunami of Tahzoo

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    by

    Brad Heidemann
    in

    “Treat objections as requests for further information.” – Brian Tracy  I had to get the windows in my home cleaned yesterday. There was a nice young gentleman who came over, he was polite and quiet. He proceeded to clean all of the windows inside and out over the course of a few hours. My house…

  • Collaboration

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    Brad Heidemann
    in

    I appreciated the opportunity to speak with all of you yesterday. I received a fair amount of feedback from many of you and I will continue to do these calls on a more regular basis. Let me reiterate that as we work our way through the transformational process, I want your feedback, either directly or…

  • Research

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    Brad Heidemann
    in

    Hi Everyone,  Our all-hands call is scheduled for next Thursday – I’m looking forward to speaking with all of you. John Kottcamp has created a SharePoint folder with all of the thought leadership the company has produced over the last few months. In addition to the whitepapers, I hope you took a moment to review the…

  • Running Meetings

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    Brad Heidemann
    in

    Hi All,  This is a follow-on to my DOB a couple of weeks ago about improving the efficiency of our company, so we can have more time to focus on our customers and our partners.  Let’s talk about running our meetings… I have a few observations before I provide the framework. We need to add more structure…

  • Email Etiquette

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    Brad Heidemann
    in ,

    While I was at Microsoft, I participated on a committee chaired by Kevin Johnson (who at the time was leading Worldwide Sales, Marketing, and Services). As most of you know, Kevin Johnson is now the CEO of Starbucks. Our committee worked for several months to improve the efficiency and effectiveness of Microsoft’s account teams. The…

  • Look For New Opportunities

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    Brad Heidemann
    in

    We all love serendipity… Ever have a conversation with someone only to find out you have something in common? These common bonds are often the basis of romance, great friendships, and important business relationships. If you have a strong relationship with your client, they are always excited to hear that you can support them in…

  • Being a Good Consultant

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    Brad Heidemann
    in ,

    We are a relationship led company. In every respect, the quality and strength of our relationships determine the short and long-term success of our business. Qualitatively, this is the most important point of judgment regarding the health of employees, partners, clients, and the company. If you can’t build and maintain great relationships, consulting is not…

  • Making Millions of People Happy Every Day

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    Brad Heidemann
    in

    “When I was a boy and I would see scary things in the news, my mother would say to me, ‘Look for the helpers. You will always find people who are helping.” – Fred Rogers  Dear Team Tahzoo –  Over the last couple of months, there have been a number of incidences that have weighed heavily on my heart. The bombing…

  • Tahzoo’s Center of Excellence

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    by

    Brad Heidemann
    in

    I hope you all had a good couple of days to contemplate the new organizational structure that was discussed in the town halls this week. I have received feedback from a number of you and there are a few areas where I wanted to provide additional clarification, today I’ll cover off on the Centers of…