Tag: change

  • Placing Yourself In Your Customer’s Shoes, Again

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    by

    Brad Heidemann
    in ,

    Hi Everyone,  I’ve been thinking about how COVID is forcing change economically, socially, and culturally. We all wrestle with change, sometimes we embrace it and other times we fear it. What is unique about the COVID situation is the change that is required isn’t always obvious. I was interviewed for a podcast yesterday, mostly about digital…