Category: Personal Growth

  • Smart and Happy People: Knowing How You Contribute to the Mission of the Company

    “None of us is as smart as all of us.”  – Ken Blanchard  With the continuous Innovation, Measurement, and the Orchestration and the consistency that follows, this provides each of you the time to continuously investigate the way of working, finding “The Best Way”.  When you spend your time exploring the possibilities for improvement, you will…

  • Practice Makes Perfect

    “The only place success comes before work is in the dictionary.”  – Vince Lombardi  The first presentation is the first impression. You only get to do that once. It sets the stage for the meeting and expectations with the client. I talk about framing conversations in the sales process which is about setting up the…

  • The Johnny Tsunami of Tahzoo

    “Treat objections as requests for further information.” – Brian Tracy  I had to get the windows in my home cleaned yesterday. There was a nice young gentleman who came over, he was polite and quiet. He proceeded to clean all of the windows inside and out over the course of a few hours. My house…

  • The Difference Between Average and Exceptional Experiences

    “Don’t let the fear of losing be greater than the excitement of winning.” – Robert Kiyosaki  We live in a time of change where the established patterns of consistency and sameness are being challenged. The new mediums of the web and social media are positioning everyone to contribute to the next big cause, the next…

  • The Zeitgeist

    “Difficult to see. Always in motion is the future.”  – Yoda reminds Luke of the problem with trying too hard to predict the future  Today I was going to write about ‘how to run a meeting’, but I’ve opted to save that for next week.  During my travels this week, I’ve had a lot of time to…

  • Showing That You Care

    Saturday evening, I was traveling home in an Uber after a long day. I was tired and ready for a good night’s rest. My best friend had given a podcast on meditation, mostly related to the mind-body connection. The two hosts had those dreamy, serene voices that you’d expect when talking about meditation. Although tired,…

  • What Bothers You?

    What bothers you…? When I first started at Microsoft, I took over for a guy named Chris. He was very effective and efficient in his work. In an environment where everyone had too much to do and was always running from one thing to the next, Chris had a calm about him. At the end…

  • Passion

    We are only gated by our ambition. I was chatting the other day about my heroes and what I found so remarkable about them. I was recounting the first time I met Richard Branson, and what amazed me most was the way he thinks in terms of “Why not?”. The guy realizes that airplane travel…

  • The Bumps Are What You Climb On

    Hi All,  There are challenges in our business – there always have been and always will be. The strength of the team and in each of you is the ability to overcome those challenges. You’ve done great work for our clients, and I’ve seen this team pour their heart and soul into each account.  There are many…

  • What I Learned From My Best Customer

    I want to tell you a story about one of my best customers, Gene. As a young account rep at Microsoft, I was tasked with managing the US Department of Agriculture (USDA). For some context: At that time USDA had 29 sub-agencies, over 100,000 employees, and an IT budget of well over $1.5B. The organization,…