Category: Digital Transformation
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Where We are Headed
Dear Tahzoo, I’ve spent much of the last year writing to you about change, I’d like to touch on where we are headed. Every company evolves over time. We started out as an SDL Tridion Sites shop and grew from there into other aspects of the enterprise marketing platform. We have always “pitched” personalization as…
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Wave of Technology Advancement
“Time is non-refundable, use it with intention.” -Unknown Big waves only come around once in a while… I’ve been doing some reflecting and planning on our business for 2020. So things are coming together very nicely on the business development front … our deal flow, software partnerships, and sales messaging are all very strong. Maybe the strongest I’ve ever seen.…
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The Culture of Experience
The culture of customer experience is upon us… although very nascent, while there have been a few companies grounded in customer service over the last 20 years they are outliers and not the norm. Most large companies are organized to serve themselves while providing a service or product to the market. Typically, one part of…