Category: 2023
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Communication With Customers
“Our business is about people. It’s about relationships andtrust. It’s about simple acts of kindness.” — Blake Nordstrom Hi Everyone, Customer Service means a lot of things to a lot of people. We all know good and bad customer service when we experience it. As a leader at Nordstrom, I spent a lot of time…
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Meeting Efficiency
“Drop by drop is the water pot filled.” –Buddha Hi Everyone, It takes just a few minutes at the end of each meeting to record your score for the meeting on a scale of one to ten. Read the book Atomic Habits by James Clear. It is a good read about how to incorporate meaningful…
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Improve Meetings
“Coming together is a beginning; keeping together is progress; working together is success.” – Edward Everett Hale Hi Everyone, As we continue to move the company to an interdisciplinary way of working, I wanted to touch on communication and the importance of equal time allocation for all team members to contribute within meetings. Google…
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Why An Interdisciplinary Model Is The Better Approach?
“Inclusive, good-quality education is a foundation for dynamic and equitable societies.” – Desmond Tutu Hi Everyone, Artificial Intelligence (AI) is revolutionizing various aspects of society, and organizational structure is no exception. As AI continues to advance, Tahzoo needs to be positioned to take advantage of the possibilities and potential avenues of innovation that have…
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Three Crucial Habits for Interdisciplinary Teams
“I’ve never scored a goal in my life without getting a pass from someone else.” – Abby Wambach Hi Everyone, In interdisciplinary teams, three habits are crucial to our success: clear communication, defined roles, and efficient time management. These aren’t just “good-to-haves”; they’re the very bedrock of successful teamwork. In these diverse teams,…
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Relationship Between Communication and Power
“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” – Anthony Robbins Hi Everyone, Communication plays a crucial role in interdisciplinary work, as it helps team members share their ideas, perspectives, and knowledge…
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8 Ways to Interfere With A Company
“The worst of our behaviors will always sabotage the best of our dreams.” – Craig D. Lounsbrough Hi Everyone, A few years ago, I gave a presentation on the five fundamental questions that a Marketer and an Intelligence Analyst needed to answer to do their jobs. Curiously enough, in both roles you need to…
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Interdisciplinary Teams
“In the longer run and for wide-reaching issues, more creative solutions tend to come from imaginative interdisciplinary collaboration.” – Robert J. Shiller Hi Everyone, We work in Interdisciplinary Teams. A group of consultants from different fields who work together toward the same goal to provide the best care or best business outcome for our…
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The Allegiance to Self
“The most important thing in communication is to hear what isn’t being said.” – Peter F. Drucker Hi Everyone, Last week I wrote about the importance of authenticity in communication. Without trust in the facts, the exchange of information and collaboration within the team is going to be insufficient and left wanting. You will…
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Communication and Truth Telling
“How well we communicate is not determined by how well we say things, but how well we are understood.” – Andrew Grove Hi Everyone, Communication – Several years ago, I wrote a paper and created a presentation on communication. My paper is primarily focused on truth-telling and how important it is that we…