Category: Culture

  • Our Mission

    “Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.”               – Mark Twain  Our Inspiration, Our Values, Our Mission…  This is the last of my three-part return…

  • Our Values

    “Either you run the day, or the day runs you.”  – Jim Rohn  This is the second in a three-part Desk of Brad series returning to the core ideas at the heart of the company, which I wrote four years ago. I have recently re-read them and have decided to republish them. (I have updated them only…

  • Our Inspiration

    “All things are difficult before they are easy.” – John Norley  In contemplating what to write about this week for the Desk of Brad, I was thinking back a few years and I recalled a three-part series I’d written back in 2012 called Our inspiration, our values, our mission.  It’s always good to revisit such things from…

  • Storytelling: Ultimate Truths

    “One must still have chaos in oneself to be able to give birth to a dancing star.” – Friedrich Nietzsche  For two days this week, I brought a few members of the leadership team to Washington to focus on business development. The meetings were broad-ranging and very, very constructive. We really explored Tahzoo from the bottom up, discussing everything…

  • Sales, It’s Not Just Selling…

    In a healthy company, everyone knows how they contribute to the mission and success of the company. I had many different jobs while I worked at Nordstrom, at one point in time I was a phone switchboard operator, I managed all the incoming and outgoing phone call for the store. At another point I worked…

  • Measuring Our Employees and Our Clients

    This week I am going to focus on the measurement of the two most important areas of our business: our employees and our clients. As we start the final quarter of 2015, it’s important to take a look back at both our successes and areas of improvement so that we can end the year feeling…

  • Another Great Week…

    I hope you had a great week too… We have been making good strides towards building the new Tahzoo. I realize that it can’t all be great and that all of us have good weeks and tough weeks, but for me, it was a great week. I am seeing our strategy take hold and I’ve…

  • Tahzoo is in a Great Place!

    Hi Everyone,  I just finished a fantastic town hall in Milton Keynes with the UK team. We had a great event and it was really a pleasure to spend time with such a talented and enthusiastic team. They have committed to building a 200 hundred person business in the UK! I of course would like that done…

  • Happy Birthday Tahzoo.. We are five years old!

    It’s hard to believe… well at least for me, that tomorrow is Tahzoo’s 5th Anniversary!  As some of you may know, I am on holiday this week driving from Seattle, Washington to Washington DC with my family. This is an annual trip for me and some of my best thinking and reflection occurs during these…

  • On Commitment

    On Commitment

    Commitment is a powerful word. I have been reflecting on that word a bit recently. When I started Tahzoo I had a dream that we could build a company that would change the way that companies engage with their customers. I have been and will be committed to that dream until we have accomplished our…