Category: Business
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Expertise and Career Growth
“Employee engagement is strongly connected to business outcomes essential to an organization’s financial success, such as productivity, profitability and customer engagement. Engaged employees drive the innovation, growth and revenue that their companies need.” – Amy Adkins (Gallup 2015) Expertise… “The discipline of writing something down is the first step toward making it happen.” – Lee…
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Sales – It’s Not Just Selling
“Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions.” – Betsy Sanders In a healthy company, everyone knows how they contribute to the mission and success of…
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Customers, Content, and Context
“All progress takes place outside the comfort zone.” – Michael John Bobak If I knew everything you ever posted… if I knew every piece of content you ever consumed… would I know you? Humans are fascinating creatures; we have belief systems and values that manifest differently in various contexts. When presented with similar problems, how you…
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Tahzoo 2017 Strategic Direction
“Statistical thinking will one day be as necessary a qualification for efficient citizenship as the ability to read and write.” – H.G. Wells A few weeks ago, I wrote out our mission for 2017 in the Desk of Brad. I thought I’d send it out as a reminder and a pretext for our focus going…
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What’s In A Fitbit
Since receiving a Fitbit Charge 2 for my birthday, I’ve been wearing it every day for a month now, and I’m fascinated with what I’ve learned. The Charge Two tracks heart rate, sleep patterns, the number of steps taken, estimates the number of calories burned each day, and so much more. The device even reminds…
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Best DX Idea for 2017
“I found every single successful person I’ve ever spoken to had a turning point. The turning point was when they made a clear, specific unequivocal decision that they were going to achieve success. Some people make that decision at 15 and some people make it at 50, and most people never make it at all.” – Brian…
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Partner News
“The value of an idea lies in the using of it.” – Thomas A. Edison I have been traveling this week meeting with Partners and Customers. I was particularly excited about my meeting with Aprimo and IBM. As part of the 2017 strategic planning, I am narrowing our solution and partner focus so we can provide a high level of…
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Decision-Making Theory
As you know I’ve been writing from time to time on how to improve our decision-making processes within Tahzoo. We are good qualitative decision makers and I’d like to see us add some quantitative competency to our process. One technique is using probabilistic modeling to improve prediction. In a business setting we need to make…
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Client Partner and Delivery Lead
I am asked from time to time to better define the role of Client Partner and the Delivery Lead. As part of a project kick-off, I spent a few moments outlining the basic working relationship in an effort to ensure a successful engagement. The following is an excerpt from the letter that I wrote to…
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We’re in the Relationship Business
When I think about the skills required to execute our mission, not only does it include a high level of expertise in the areas of marketing and thought leadership, it also means that we are excellent at building and maintain great relationships with our clients. If you were asked what does Tahzoo do? Would your…