Category: Business

  • Tahzoo Promise

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    Brad Heidemann
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    “There are three groups of people with respect to empowerment, those who get it, those who would really like to get it, and those who probably will never get it.” – John Nordstrom Hi Everyone, Thank you for your time on Monday. This is the first in a series of letters that will outline my…

  • Agents of Change

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    Brad Heidemann
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    “To improve is to change; to be perfect is to change often.” – Winston Churchill Hi Everyone, I am looking forward to our State of Tahzoo meeting on February 14th, we will extend our normal “all hands” to an hour and half. I am looking forward to discussing the future and direction of Tahzoo with…

  • New Year

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    Brad Heidemann
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    “You can expect no influence if you are not susceptible to influence.” – Carl Jung Hi Everyone,  Happy New Year! I am genuinely excited about our new year. I’ve been thinking a lot about our business, our mission, and our brand promise. Where are we nailing it, where do we have opportunities for improvement, and how…

  • Life is a Marathon

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    Brad Heidemann
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    “Always dream and shoot higher than you know you can do. Do not bother just to be better than your contemporaries or predecessors. Try to be better than yourself.” – William Faulkner Hi Everyone, I often write that “life is a marathon not a sprint”, 2021 put a fine point on that notion. Tahzoo is…

  • Winning the Week

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    Brad Heidemann
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    “Lack of direction, not lack of time, is the problem. We all have twenty-four hour days.” – Zig Ziglar Hi Everyone, I was talking with Dave Sterenberg the other day and he was talking about how he and his team have started a thing called “Winning the Week”. In pursuit of their goals, they identify…

  • Introducing Tahzoo

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    Brad Heidemann
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    Hi Everyone, I had to write an introductory letter to a prospective client/partner of Tahzoo this week. For today’s DOB, I thought I’d share this letter with you. It incorporates our value proposition, sets expectations for working with Tahzoo, and describes our mission-driven approach to improving the customer experience. I know people often ask me,…

  • Creating Habits

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    Brad Heidemann
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    Hi Everyone, The following is a Desk of Brad from the past, but I’d like you to take a moment to reflect on the message again. You’ll see the importance of how to “re-look” at things as a habit… I thought it would be a good idea to share my perspective and some thoughts around the…

  • Looking Forward

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    Brad Heidemann
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    Hi Everyone, I want to share with you a DOB from early 2015 with a few additions. Our vision still rings true today as we continue to forge ahead as leaders in our industry.  Where is the WOW? Many times our clients approach us because they realize something is missing in their digital presence, it’s often described as…

  • Tame and Wicked Problems

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    Brad Heidemann
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    Hi Everyone, Every week we send a Desk of Brad to each of you, I don’t remember exactly when we started this, sometime shortly after our acquisition of the Dutch business, but it’s been at least four or more years ago. We have never missed a Friday DOB, not once, not ever. It’s a commitment…

  • Strategy of the Business

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    Brad Heidemann
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    Hi Everyone, I’ve been reading a great book called “Extreme Ownership How U.S. Navy Seals Lead and Win” by Jocko Willink and Leif Babin. The book is a mixture of describing actual combat situations and how the same principals of leadership can be applied to business. It’s a master class on leadership, self-responsibility, and communication.…