Guiding Principles

I had a nice visit to the Richmond office this week. As Dara said, it’s going to be “Richmond hipster”, replete with a huge mural along the main wall.
As we were moving various items into the new office, I came across a whiteboard that had advice written for new employees. It got me to thinking about the difference between our values and operating principles.
Think of our values as guiding strategic vision and operating principles as guidance for day to day activities. As we are re-engineering the company for this next wave of growth, I plan to spend more time defining the operating principles to help the decision making within the company.
This list is a good start and came from a series of conversations I had with Travis about the onboarding process.
ARE YOU TELLING THE RIGHT PEOPLE?
• There are challenges and opportunities for Tahzoo – do you have the right people involved to help you?
WILL THIS BE EASY TO FIND LATER?
• We are a geographically dispersed company and collaboration can be difficult; have you explored Tahzoo Connect and Learning Exchange to stay up to speed?
DOES THIS DECISION FIT OUR BUSINESS AND FINANCIAL MODEL?
• Stay focused on our market; always remember we are a premium shop.
DELIVER ON TIME, ON BUDGET AND WITH QUALITY
• This is central to our success as a company and core commitment to clients.
HAVE PATIENCE WITH GROWING PAINS
• Change is inevitable as we grow, Rome wasn’t built in a day.
NEVER LOSE ALONE
• When things aren’t going right, don’t suffer in silence, get everyone involved to create a win.
The sub-bullets provide a little more color to the principles. Take this guidance to work with you on Monday and keep this in mind as you make decisions about our business.
On a closing note, thank you to Kevin Parker and his two sons, as well as Sam M, Dara, Eddie, Olme and Gabi for moving the offices.
Thanks!
Brad