Tahzoo - Architects for the Experience Age
It was a pleasure to be interviewed this week by James Carbary for his podcast, B2B Growth. We discussed delivering an experience that is in context, personalized and sharable, rather…
Continue reading 3 Things You Need to Understand About the Experience Economy
Leave a CommentTraditionally advertising and marketing were based on the hope of a random chance. You’d see an ad at just the right time before you were going to buy or, as…
Continue reading The Disruption Begins
1 CommentThe culture of customer experience is upon us… although very nascent, while there have been a few companies grounded in customer service over the last 20 years they are outliers…
Continue reading The Culture of Experience
Leave a CommentSDL recently interviewed John Kottcamp, Tahzoo’s Chief Marketing Technologist and Chief Marketing Officer to find out what we mean when we describe ourselves as ‘Architects for the Experience Age.’ Tell…
Continue reading Architects for the Experience Age
Leave a CommentFor all the advancements in technology and communication, it’s still just a customer – a real person – at the end of all those devices. I am regularly asked to…
Continue reading Customer Centricity
Leave a CommentThis concept of the experience economy I have been talking about for the past two weeks is a fundamental shift in the American system of values. People no longer care…
Continue reading The Experience Economy: Part 3
Leave a CommentDC Inno’s annual State of Innovation event brings together local business leaders, entrepreneurs and innovators to examine trends in innovation. This year’s event featured prominent speakers and panelists from thriving…
Continue reading State of Innovation
Leave a CommentConsumerism is Dead So, I’ve been thinking a lot about this word “experience.” It got me wondering, where does this focus on experience come from? Though it’s clearly been around…
Continue reading The Experience Economy: Part 2
Leave a CommentI have long contended that history goes in reverse—that is, time goes backward, not forward. If you want to know what is happening today—or, more importantly, if you want to…
Continue reading The Experience Economy: Part 1
Leave a CommentCharacter is one of the most important things for me. The very first act of Tahzoo was to establish a core set of values. In a Starbucks, in Northwest DC,…
Leave a Comment
